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  • On Jun 6, 2022
    Theodore from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I cancel a cruise reservation on line?

    Greetings and welcome back to planDisney, Theodore, we thank you for your question.

    Theodore, I hope everything is alright and I am sorry to hear that you are inquiring about cancelling your existing sailing with Disney Cruise Line. To modify, change, or cancel your existing sailing, you will need to contact a Cast Member at Disney Cruise Line by calling (866) 325-6685 or (407) 566-7797 as soon as possible, as fees may apply. Kindly refer to the current Temporary Policy: Cancellation Fee Schedule (subject to change) for detailed Disney Cruise Line Booking Information and Policies that may be applicable to you. As lines may be busy, I recommend calling in the early morning or evening as wait times may be shorter - hours of operation are Monday through Friday, 8:00 AM to 10:00 PM Eastern Time, Saturday and Sunday, 9:00 AM to 8:00 PM Eastern Time.  

    If you are considering a future sailing I invite you to peruse the current Disney Cruise Line Destinations many of which stop at Disney's private island, Disney Castaway Cay. As well, you may wish to look through the current Disney Cruise Line special offers toward a future sailing at a decent saving. Theodore, you may even be tempted to book a future sailing on the newest ship in the Disney Cruise Line fleet, the enchanting Disney Wish.

    I hope this information is helpful to you Theodore, we would be honored to be of further assistance with your next Disney Destinations Vacation - thank you kindly for stopping by planDisney!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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