Greetings and welcome back to
planDisney, Theodore, we thank you for your question.
Theodore, I hope everything is alright and I am sorry to hear that you are inquiring about cancelling your existing sailing with
Disney Cruise Line. To modify, change, or cancel your existing sailing, you will need to contact a Cast Member at Disney Cruise Line by calling (866) 325-6685 or (407) 566-7797 as soon as possible, as fees may apply. Kindly refer to the current
Temporary Policy: Cancellation Fee Schedule (subject to change) for detailed
Disney Cruise Line Booking Information and Policies that may be applicable to you. As lines may be busy, I recommend calling in the early morning or evening as wait times may be shorter - hours of operation are Monday through Friday, 8:00 AM to 10:00 PM Eastern Time, Saturday and Sunday, 9:00 AM to 8:00 PM Eastern Time.
If you are considering a future sailing I invite you to peruse the current
Disney Cruise Line Destinations many of which stop at Disney's private island,
Disney Castaway Cay. As well, you may wish to look through the current
Disney Cruise Line special offers toward a future sailing at a decent saving. Theodore, you may even be tempted to book a future sailing on the newest ship in the Disney Cruise Line fleet, the enchanting
Disney Wish.
I hope this information is helpful to you Theodore, we would be honored to be of further assistance with your next
Disney Destinations Vacation - thank you kindly for stopping by
planDisney!
Jacqueline