• On Jun 25, 2018
    Israel from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I cancel my cruise

    Hi Israel!

    While I hope you won't have a need to cancel an upcoming Disney Cruise Line vacation, I'm certainly happy to help answer your question about cancellation policies.

    Cancellations of a Disney Cruise Line vacation can be made by telephone (call Disney Cruise Line at 1-800-951-3532) or in writing. All available refunds would be made to the credit card used to book the cruise, or through the Guest's Travel Agent, if one was used. Depending on your sail date, itinerary, and type of stateroom reservation, deposits can be refunded if the cancellation is prior to your paid-in-full date. If the Disney Cruise Line Vacation Protection Plan was purchased, you should be able to obtain a refund after your paid-in-full date. I always suggest purchasing the travel insurance. I've learned that sometimes things happen that are out of our control, and travel insurance gives us peace of mind as we await our vacation.

    I encourage you to read the Cancellations/Refund Policy in the Terms and Conditions section of the Disney Cruise Line website, to see if any Cancellation Fees would apply to your particular sailing.

    I really hope you won't have to cancel your Disney Cruise Line vacation, and that this information won't be necessary. Sending pixie-dusted wishes your way that you'll soon be sailing with Captain Mickey! - Diane W.

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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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