• On Jul 20, 2021
    Francis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to cancel boarding passes? My group is starting at Disneyland, and we want to try getting passes for RotR. However, our priority is Web Slingers and we’re worried that our RotR boarding group may be after 12PM, when passes for WS come out.

    Greetings, Francis! 

    Welcome to planDisney and thank you for bringing such an excellent question our way! 

    It sounds like you’re preparing to join an epic battle with the First Order on the Star Wars: Rise of the Resistance and you’re preparing to sling some webs with Peter Parker on WEB Slingers: A Spider-Man Adventure

    As you already know, you’ll have two opportunities to join the Virtual Queue, 7:00 a.m. and 12:00 p.m. And, while it is possible to ride both attractions in one day, as I did on my last visit, you’ll need several factors to work in your favor in order to do so. First, you’ll need to secure a Boarding Group for Star Wars: Rise of the Resistance and clear the Boarding Pass from your Disneyland Mobile App prior to the noon virtual queue opening. Your Boarding Pass is cleared once a Cast Member scans it. So you can try for a WEB SLINGERS Boarding Group while in line for Rise of the Resistance if necessary. 

    If your Boarding Group is not called before 12:00 p.m. and you would rather cancel your Boarding Pass you may do so. To do this, visit the “Virtual Queues” section of the Disneyland Mobile App. Near the bottom of the screen, you’ll see an option to “Remove Guests” from your Boarding Group Party. Select the members of your party you wish to remove and your position in the virtual queue will be vacated. Confirm by checking the "Virtual Queues" section of the App. You should see a message at the top of the screen that reads “It looks like you haven’t joined an available virtual queue yet.” 

    Beginning at 12:00 p.m., you may access the virtual queue system for WEB SLINGERS to check for available boarding groups. Please note that Park Hopping begins at 1:00 p.m. each day, subject to availability. If you are successful in joining the virtual queue, you may enter Disney California Park after that time to experience the attraction. 

    Best of luck and please come back to planDisney for more tips! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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