Toy Story Land Slinky Dog Dash
  • On Feb 9, 2022
    Thadius from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to cancel a attraction throw the app phone times are 90 mins

    Welcome to planDisney, Thadius! Just like when Aladdin rubs Genie's lamp, we heard that you've summoned us! Well, I am here and happy to help!

    I believe you are inquiring about the new Disney Genie+ Service, which debuted at Walt Disney World Resort last fall. Genie+ allows guests to skip the Standby line at more than 40 attractions and experiences. The Lightning Lane entrances have replaced the old FastPass+ queues and are available through two options, which can be combined:
    *Disney Genie+ Lightning Lane 
    *Individual Lightning Lane 

    Disney Genie+ can either be purchased in advance as a ticket/ package add-on or on the day of your visit through the My Disney Experience app. However, Individual Lightning Lane Selections can only be bought the day of your trip (and each guest can only make up to two selections per day). The Individual Lightning Lane Selections require a separate fee from Genie+ and include:
    *Seven Dwarfs Mine Train- Magic Kingdom Park
    *Space Mountain- Magic Kingdom Park
    *Remy's Ratatouille Adventure- EPCOT
    *Frozen Ever After- EPCOT
    *Rise of the Resistance- Disney's Hollywood Studios
    *Mickey and Minnie's Runaway Railway- Disney's Hollywood Studios
    *Flight of Passage- Disney's Animal Kingdom
    *Expedition Everest- Disney's Animal Kingdom (currently under refurbishment)

    Once you have completed the purchase for an Individual Lightning Lane Selection, you won't be able to cancel the reservation to receive a refund or change your 1-hour return window. The selection also cannot be swapped for a different ride. The only instance where modifications or cancellations will be allowed is in the case of a ride closure. 

    On the other hand, you cannot modify an existing Genie+ selection, but you CAN cancel and reserve a different time or attraction. Go to the "My Day" tab in the My Disney Experience app to cancel your reservation. Next, tap the Genie+ Lightning Lane reservation that you'd like to cancel and follow the on-screen prompts. Once you hit cancel, you can remove certain members of your party (if someone has changed their mind) or cancel it for everyone. Please make sure you are certain because if you want to rebook, the next available time window might be much later in the day or even unavailable altogether (this has happened to me before). 

    I hope this helps, Thadius! If I didn't understand your question correctly, or if you need anything else, remember, "You ain't never had a friend like me!"

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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