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  • On Nov 28, 2021
    Claudia from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I cancel my annual pass membership ?

    Hi Claudia! Welcome to planDisney.

    Thanks for reaching out to us about your Walt Disney World Resort Annual Pass. While I loved my time as an Annual Passholder, I can certainly appreciate that times are different right now and it's not always easy to plan theme park time. It's my pleasure to help you with your question.

    According to the Disney Annual Pass Terms & Conditions, Annual Passes are nonrefundable and nontransferable. At this time, Guests may not cancel annual passes, but you'll be able to decline to renew when your renewal date arrives.

    If you'd like to speak with a Cast Member, please call the V.I.PASSHOLDER support line at (407)-WDW-PASS. You may also fill out their "Contact Us" help form if you prefer to communicate via email.

    Claudia, did you know that Annual Passholders have access to some fantastic special offers and events? Be sure to keep an eye on the Passholder Special Offers webpage, as these offers change regularly. The Disney Parks Blog often shares stories about Passholder-exclusive offerings, including merchandise and snacks, and they're a great source for planning your visits to Walt Disney World. The Annual Passholder FAQ page is another helpful resource.

    Thanks for stopping by planDisney, and please come back and see us if we can help with any more questions.

    Wishing you much magic,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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