Sunset at Disney's Animal Kingdom
  • On Jul 2, 2025
    Adriana from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do u cancel your annal pass

    Hello there, Adriana! Welcome to planDisney, and thank you so much for bringing us your question. I’m so glad you reached out, and I’d be more than happy to walk you through what you need to know.

    When it comes to Walt Disney World Annual Passes, once the purchase is completed, the pass becomes non-refundable and non-transferable. This is part of the official terms and conditions agreed to at checkout. That means there unfortunately isn’t a way to cancel or transfer the pass to someone else after it’s been bought.

    But here’s the silver lining: if you haven’t activated your Annual Pass yet, meaning you haven’t used it to enter a theme park for the first time, you don’t need to rush. You’ll have a full 12 months from the date of purchase to activate it for the first time. This gives you plenty of flexibility to decide when you'd like to begin your year of pixie-dusted perks and park visits!

    If you’re unsure whether your pass has already been activated, you can double-check by logging into your My Disney Experience account or app and looking under “Tickets and Passes.” You can also call the Annual Passholder hotline or stop by Guest Relations during your next visit. Cast Members will be more than happy to check your status and walk you through your options.

    Adriana, I know this might not have been the answer you were hoping for, but I hope it gives you some clarity as you plan ahead. If anything changes or if you decide to delay your first park visit a bit longer, your pass will be ready and waiting when the timing is right!

    And if you ever have more questions about your Annual Pass or anything else Disney magic-related, we’re always available and more than happy to help here at planDisney. Have a magical day!

    Warm hugs,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.