• On Apr 10, 2020
    Marie-eve from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, can Canadian send orders, including groceries, to their Disney World hotel with Amazon Prime?

    Hi Marie-Eve!

    Welcome back to the Disney Parks Moms Panel.

    Thank you for sending in this question, as I am sure there may be other Guests wondering the same thing. At this time, Amazon or Amazon Prime orders from Canada cannot be placed for delivery to your Disney Resort hotel.  However, if you wish to order groceries, I often place orders with Garden Grocer for delivery to my hotel prior to my arrival.  (I live in the UK, and this works well.).  Your groceries will be held by Bell Services in an air-conditioned secure room - with any foods being refrigerated if necessary - until you are ready to receive them.  I find it really useful to have snacks and bottled water, and a few other essential non-food items, already at the hotel when I arrive.  If you wish to place an order please ensure you put your name, and arrival date, in the delivery address.  You can find the mailing address for your Disney Resort hotel on the Overview page for each hotel here.

    Please note that there is now a handling charge for receiving package deliveries, including groceries, through the Front Desk of your Disney Resort hotel, and for those delivered to your hotel room. 

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical vacation to Walt Disney World Resort, and keep your eye on the Disney Parks Blog for all the latest official news and updates on any events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of the 2012 Walt Disney World Moms Panel. I love visiting Walt Disney World and I look forward to answering your questions when you are planning your magical vacation to Walt Disney World. Learn More About Susan

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