Magic Kingdom Cinderella Castle at dusk
  • On Jan 22, 2025
    Cheryl from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am a Canadian Resident that purchased tickets for specific days and I cannot attend those days. May I save my tickets for a different trip. None of the tickets have been used/started.

    Hi Cheryl, 

    A warm Canadian welcome to planDisney! Thanks for stopping by with a question about the Canadian Resident Ticket offer, I'm glad you discovered a way to save. Sometimes plans change and vacation plans need to be adjusted - let's take a look at the details. 

    When purchasing tickets to Disney World Theme Parks, it's important to note that the tickets are non-refundable but, Hakuna Matata, no worries, you can indeed modify the dates and use the tickets later. To change the dates of your tickets, you'll need to phone the Existing Tickets number and a Cast Member can help you get sorted. 

    The Canadian Resident Tickets are valid until September 27, 2025. If your new travel dates fall within this timeframe, you should be able to modify your tickets. For dates beyond this window, the tickets will expire, but the value paid will remain on your account and can be applied toward future ticket purchases. You'll still see your tickets in your My Disney Experience account but they will say "expired ticket". Please note that if you change your dates and the new tickets are priced higher, additional charges may apply.

    I hope this information is helpful, Cheryl. I hope you're able to select new dates for your trip to Disney World and continue your planning for a magical vacation! If you have any other questions, please visit us again at planDisney. We'd love to help. 

    Cheers,
    Candace


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Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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