Sleeping Beauty Castle
  • On Oct 4, 2021
    Marian from BC Asked

    I got the Canadian promotional tickets in 2019. Is it possible to get a refund, since traveling to Calif. is complicated at the moment. Thanks.

    Hi there Marian, 

    Welcome to planDisney and thank you for stopping by with your question about your Theme Park Tickets.  I am so sorry to hear that you have not been able to make it back to Disneyland Resort just yet.  As a Canadian myself, I am anxiously awaiting for the travel restrictions to be relaxed in order to enjoy some Disney Magic.  

    Theme Park Tickets are non-refundable, but I would definitely try calling and explaining your situation to a Cast Member.  While not guaranteed, they may be able to help given your circumstance.  If not, please don't worry, once your Theme Park Tickets expire, you will be able to use the value of your expired Theme Park Tickets toward the purchase of new Theme Park Admission when the time is right.  Personally, I would keep your Tickets, so that way when you are ready to travel again, a significant portion of your visit will already be taken care of.  

    I hope you will be able to head back to Disneyland Resort soon, Marian.  If you have any other questions please come back to planDisney again, we are always happy to help. 

    ~Stephanie
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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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