• On Sep 30, 2019
    Sherry from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am from Canada and I am trying to select the magic bands for my family. Why am I not able to purchase the themed ones? As soon as I select one of the themed ones it says it is no longer available.

    Welcome back to the Disney Parks Moms Panel, Sherry!

    We've both got Walt Disney World Resort vacations coming up this winter and I've also been trying to get my hands on one of the new MagicBand upgrades for Resort Hotel guests! I saw a Christmas-themed one in there yesterday but, just like you've experienced, it was gone by the time I had entered my name to personalize it so it's doesn't appear to have anything to do with your location. I have been able to order a new MagicBand since the process was updated this spring, and I'm happy to share with you what steps I went through to complete the transaction.

    Through experience, I have learned that the inventory is updated a few times a day so the MagicBand designs disappear and reappear in real-time as they are purchased and re-stocked. Because of this, you may need to exercise a little patience and perseverance to get the designs you're looking for. I recommend checking My Disney Experience as often as you're willing to, and I've found that the best selections tend to be available in the morning. Have each member of your family give you a list of a few characters or designs that they'd be happy with so you can place the order as soon as you see some MagicBands that you like. If you're having trouble accessing the ordering page or seeing any inventory, try clearing your web browser data and try again. Sometimes that's done the trick for me and I hope it works for you too!

    Have a magical day, Sherry, and best of luck!

thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.