• On Aug 2, 2021
    Stephane from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we are from Canada and even if the tickets for our Disneyland trip have been extended, it will be impossible for us to make it because of the ongoing Covid situation. What are my options to get refunded or any other credit given ?

    Hi there Stephane, 

    Welcome to planDisney and thank you for sending us your question about your Theme Park Tickets.  Being from Canada myself, I have been patiently waiting for the border restrictions to be lifted to get back to the "Happiest Place on Earth", hopefully we will both be able to visit again soon!

    Once your Theme Park Tickets have expired, you will be able to use the value of the Theme Park Tickets toward the purchase of new admission when the time is right.  When you are ready to book your visit to Disneyland Resort, your expired tickets will act as a "credit" when purchasing new Theme Park Tickets.  While Theme Park Tickets are non-refundable, you could always contact Ticket Services and speak to a Cast Member about your situation.  They will be able to give you specific advice based on your exact Theme Park Tickets. 

    I hope you are able to visit Disneyland Resort soon, Stephane.  If you have any other questions, please come back and visit planDisney again, we are here to help. 

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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