Tree of Life at Sunset at Disney's Animal Kingdom
  • On Jan 31, 2024
    Stephanie from England Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do will call vouchers need to be swapped fot tickets at the gate or can I activate them on my phone? Can I put my children's tickets on my phone? If we need to pick up physical tickets can I pick them up the day before the 14 day pass starts?

    Hello there, Stephanie! Welcome to planDisney.

    To enter the theme parks, you must have a way to scan your ticket. One way is to pick up physical tickets at a Guest Relations location outside of one of the theme parks or at the Disney Ticket Center at Disney Springs. You can do this before your pass starts as long as you bring your ticket confirmation, the payment method you used to purchase the tickets, and photo identification. You can also link your tickets to your My Disney Experience account by logging in and selecting "My Plans" from the My Disney Experience menu. Click on the "Park Tickets" icon and then "Select Tickets." On this page, you can type the ticket ID number that was provided to you in your confirmation email and follow the prompts. You can do this for all of the Guests in your party. Then, when you arrive in the United States, you can download the My Disney Experience mobile app, set up the Disney MagicMobile Service, and add the passes to your Digital Wallet to scan at the gate.

    Of course, once you've connected everyone's tickets to your My Disney Experience account, you can also choose to purchase Disney Bands when you're at the resort, link them to each Guest's profile, and use these nifty devices to scan into the parks. Plus, if you choose to purchase the latest version of these magical bands, they will interact with the nighttime spectaculars, the Disney Fab 50 Character Collection Statues around the resort, and some attractions as well! Just make sure to update them before you use them for the first time and charge them each night before you play in the parks!

    Stephanie, if you have any other questions, I'm more than happy to answer them for you! Enjoy your amazing 14-day visit!

    The magic is calling,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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