Hiya Lindsay!
Welcome to planDisney! You are in an exciting period right before a Walt Disney World vacation. It's time to get started on what you are
packing! Did you know we have a guide for what should be in your
Park Bag? If you're stuck, check it out!
I just recently purchased tickets that had a "Will Call" option which has now prepared me to help answer you! Tickets that need to be picked up at "Will Call" require Guests to visit any of the ticket booths at the entrances to any of the four main Theme Parks. You can also visit the
Disney Ticket Center at Disney Springs which I love as it is so easy and I could pick up a
waffle sundae on the same trip! Sometimes, even with "Will Call" tickets there is a ticket or confirmation number somewhere in the email. I found a code in parentheses in my subject line preceded by the "#" symbol. Try out these codes and see if you can just
link your tickets before you arrive to your
My Disney Experience account. You can then set up
Disney Magic Mobile and use your smartphone to just tap into the Park. No need at that point to even visit "Will Call" or the Disney Ticket Center. You have gone fully digital!
I hope this helps and if have any questions please feel free to let me know!
Happy Planning!
-Nimmy