• On Mar 30, 2021
    Madeline from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does the Will Call Ticket Option work? Can you send one person from your party to pick up your physical tickets? Do you need everyone from your party to be there with you to pick up your tickets? Is there a fingerprint scanning to pick up your tickets?

    Hi, Madeline! Welcome to planDisney! Thanks for coming to see us with your question. It's always a pleasure to chat with a fellow Floridian!

    So, let's get to work on getting those Walt Disney World tickets! If you order your tickets online, you can opt to pick them up at one of the Guest Relations locations at the Theme Park entrances or the Disney Ticket Center at Disney Springs. If all of the adults in your party will be using Florida Resident tickets, then each of them will need to be present and show proof of Florida residency in order to activate and use the tickets. Currently, Disney isn't using the finger scan technology as the phased reopening of the Theme Parks and Resort hotels continues.

    You'll find lots more information about Walt Disney World tickets on the Frequently Asked Questions page.

    And don't forget that you'll need to make a Disney Park Pass reservation for each Guest before heading out to the Theme Parks. If you've already bought your tickets, you can make your reservations even before picking them up! Your date of May 9 looks great right now on the Theme Park Availability Calendar, so I'd jump in and make those Disney Park Pass reservations as soon as you can!

    Madeline, I hope this helps you have a magical visit to the Walt Disney World Resort. Please stop by again if you have any more questions. We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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