Welcome to planDisney Colleen!
It sounds like you have been using the Disney Visa from Chase. This is an easy way to be saving for your Walt Disney World vacation! I redeem my Disney Reward Dollars about once a year and use that to pay for
Dining, but the Rewards Dollars can be used to pay for your Theme Park Tickets, for your room, to purchase souvenirs, and really anywhere you would use a credit card or Disney Gift Card. When on vacation, have your Disney Visa handy as some locations offer discounts when using it.
Any transactions related to your Disney Visa will have to go through the team at Chase. I suggest looking at your account online to see if any transfers can be made. If you have additional questions, it would probably be best to give them a call directly.
I hope you are having fun planning your magical Walt Disney World vacation. Don't forget to book your
Theme Park Reservations once you have your travel dates secured and
Theme Park Tickets purchased.
Mickey and his pals can't wait to see you real soon!
Cathy