Tree of Life at Sunset
  • On Aug 26, 2022
    Billie from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Who do I call about not receiving magic bands

    Hi Billie! Welcome to planDisney.

    You are just days away from your magical vacation at Walt Disney World Resort! As part of The World's Most Magical Celebration, you can indulge in specialty-themed treats. I recommend the adult libation Green Shimmering Margarita from Nomad Lounge at Disney's Animal Kingdom Theme Park.

    I had a friendly chat with a Cast Member through the My Disney Experience Mobile App about your MagicBand order. You should receive an email once your order has shipped with your tracking information. I suggest you check your spam folder, as that's where I located my email a couple of weeks back. Another tip, look in the app under "My Profile," followed by "MagicBands & Cards." Under "Your New MagicBands" your new order will display as "pending" until it is shipped to you. Full disclosure, I may have personally checked on my own order once or a million times. And finally, the Cast Member also suggested utilizing the chat feature either online or through the app for assistance. I would absolutely try this option for assistance. In the app, click on the three horizontal lines in the bottom right-hand corner and click on "Chat With Us."

    During your visit, look for the golden Disney Fab 50 Character Collection statues at all four theme parks. They make fun and unique photo opportunities to share with family and friends back home. You can find everyone's favorite warm hugs-loving snowman Olaf at EPCOT.

    Keeping it Magical,
    Cindy
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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