Mickey and Minnie Mouse with The Wish
  • On Mar 22, 2025
    Kate from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I call disney to talk with a person about a reservation?

    Ahoy, Kate!

    Welcome aboard planDisney! It sounds like you're ready to embark on a reservation adventure, and I’m happy to help you navigate these waters! Whether you're looking to add a little extra pixie dust to your plans or just need to check on your sailing details, you can always call on Disney Cruise Line’s crew of amazing Cast Members—your very own Fairy Godmothers (and Godfathers) in disguise!

    To speak with a real, live Cast Member—no need for a magic mirror—head over to the Help Center on the official Disney Cruise Line website. There, you’ll find a list of phone numbers based on your location. Cast Members are available seven days a week to assist:

    • Monday through Friday: 8:00 AM – 10:00 PM (Eastern)
    • Saturday and Sunday: 9:00 AM – 8:00 PM (Eastern)

    Just remember, these hours are subject to change, so if you call too early or too late, you might feel like Rapunzel waiting for the lanterns to appear!

    If you booked through a travel agent, they’re your Captain Hook for all things reservation-related—no crocodile ticking required! They can steer the ship and help you with modifications, payments, and other requests. But if you booked directly with Disney, you can also manage your reservation online under the "Already Booked" section of the Disney Cruise Line website. There, you can make payments, check your stateroom details, or even add special extras faster than Dash Parr on a sprint!

    I hope this helps you get everything shipshape for your magical voyage! And if you ever need more Disney Cruise Line tips, just give a little whistle—or in this case, a little wave on planDisney!

    Sea ya real soon with luck in the air and magic everywhere,
    Dustin
thumbnail image for Dustin

Meet the Panelist: Dustin, Florida

Ahoy, me hearties! I’m Dustin—a husband, father of two, and active-duty service member living in sunny Florida. My crew and I “just keep swimming” toward our next Disney Cruise Line adventure! From “a whole new world” of ports to “hakuna matata” vibes on deck, we live for the magic at sea. Ready to see what’s “beyond the reef”? Allow me to be your guide as we sail toward your perfect Disney Cruise adventure! Learn More About Dustin

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