Mom And Daughter Inside Disney hotel
  • On Sep 1, 2015
    Lu from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Going to call customer relations to help with first booking . What time do they open? Thanks for the help! Sincerely Newbie!

    Hi Lu! Welcome to the Disney Vacation Club. You're in good hands "newbie" get ready for many years of magical vacations. Think of the Cast Members at Member Services as your very own vacation concierge assistants. From initial planning to helping with flights, ground transportation/Disney's Magical Express, room requests and advanced dining reservations, to arranging for groceries to be delivered to your villa the Disney Cast Members at Member Services are there to help and answer your questions. I like to think of them as my personal magic makers!

    You can reach Member Services at (800) 800-9800. Hours of operation from Monday to Friday are
    9am - 7:30pm Eastern Standard Time and 9am - 5:30pm on Saturday and Sunday. 

    Good luck with your vacation won't be long before you're enjoying a magical and memorable Disney vacation!


thumbnail image for Juliette

Meet the Panelist: Juliette, Georgia

I'm a high-spirited Mom of 4. You say "vacation" and I'll tell you why for our family of 6, there's no better way than the Disney way! Since becoming Disney Vacation Club members, our dreams of travel quickly turn into magical memories again and again...I'm a real world example of the endless vacation possibilities available with the magic of Disney Parks and Disney Vacation Club. Learn More About Juliette

Tips from a Disney Vacation Club Panelist

How Disney Vacation Club makes traveling with families better than ever

view tips

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.