Girls at Disney's Yacht Club
  • On May 5, 2023
    Lewis from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    who do i call for club level help and also do you sent maps of the parks out one service said you did when i called acted like i was crazy

    Welcome to planDisney, Lewis! Thanks so much for coming to us with your questions today. With your trip coming up next month, I'm sure you've got a lot of things to check off your to-do list, so let's jump right in and get started!

    If you have a confirmed Club Level booking and want to speak with a Cast Member for some personal planning expertise, please call Disney Signature Services. They're available over the phone, or you can contact them through e-mail if that works better for you. They can answer any questions you have about concierge services and also help you plan vacation enhancements to make your stay even more magical.

    To answer your second question, physical maps are no longer mailed out, but you can access everything you need conveniently online! The My Disney Experience app has an interactive map that shows all four Theme Parks as well as every Disney Resorts Collection Hotel, and you can zoom in to each area to find what you're looking for. There are also drop-down menus, so you can find all the attractions, character experiences, dining locations, Disney PhotoPass locations, and more! Once you arrive at Walt Disney World Resort, each Theme Park does have physical maps that you can pick up as you enter if you want to use them or take them home as souvenirs. 

    I hope I've answered your questions today, Lewis, and please let us know if there's anything else we can do to help you plan your magical vacation!

thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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