• On Apr 13, 2021
    Gina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am a California resident and was given guest passes for Disneyland which expired in Dec of 2020, which I was unable to use because of Covid 19. I am wondering if they are still valid for use now that you are reopening?

    Hello, Gina!

    Welcome to planDisney. Thank you so much for sending us your question. Last year sure was challenging for so many people, and I know we could all use some Disney magic in our lives in 2021!

    I’m not sure exactly what type of theme park tickets you have, but many ticket types (including multi-day tickets with unused days) were granted an expiration date extension to December 16, 2021. It’s possible the extension applies to the tickets you received last year, so here’s one way to check!

    Using the Disneyland mobile app, you should be able to find any tickets linked to your Disney account. Tap on the three horizontal lines near the bottom right of the screen to reach the main menu. Select "Tickets and Passes" near the upper corner of this screen to display any linked tickets. If you don't see any, tap the plus symbol and then tap “Link Tickets & Passes.” You can enter the number manually or scan the bar code for each ticket with your phone’s camera. Once the tickets are added in your app, you should be able to view the updated expiration date, if applicable. If you follow these steps and are still unable to link your tickets, I recommend calling the Disneyland Resort ticket helpline at (714) 781-4636 to speak with a Cast Member who can assist you further.

    I hope this helps, Gina, and that you’re able to plan a pixie-dusted visit to the Happiest Place on Earth! Please write back with any other questions you may have. We’d love to help!

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.