Girl in giftshop with Mickey Mouse plushy
  • On Apr 13, 2021
    Gina from CA Asked

    Hello, I am a California resident and was given guest passes for Disneyland which expired in Dec of 2020, which I was unable to use because of Covid 19. I am wondering if they are still valid for use now that you are reopening?

    Hello, Gina!

    Welcome to planDisney. Thank you so much for sending us your question. Last year sure was challenging for so many people, and I know we could all use some Disney magic in our lives in 2021!

    I’m not sure exactly what type of theme park tickets you have, but many ticket types (including multi-day tickets with unused days) were granted an expiration date extension to December 16, 2021. It’s possible the extension applies to the tickets you received last year, so here’s one way to check!

    Using the Disneyland mobile app, you should be able to find any tickets linked to your Disney account. Tap on the three horizontal lines near the bottom right of the screen to reach the main menu. Select "Tickets and Passes" near the upper corner of this screen to display any linked tickets. If you don't see any, tap the plus symbol and then tap “Link Tickets & Passes.” You can enter the number manually or scan the bar code for each ticket with your phone’s camera. Once the tickets are added in your app, you should be able to view the updated expiration date, if applicable. If you follow these steps and are still unable to link your tickets, I recommend calling the Disneyland Resort ticket helpline at (714) 781-4636 to speak with a Cast Member who can assist you further.

    I hope this helps, Gina, and that you’re able to plan a pixie-dusted visit to the Happiest Place on Earth! Please write back with any other questions you may have. We’d love to help!

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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