A Ride in the Teacups
  • On Apr 2, 2022
    Amy from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does California Disney have special accommodations for kids with stuff? I know orlando has a program where parents will be texted so they don’t wait on lines.

    Hi Amy! Welcome to planDisney! It looks like your magical visit to the Happiest Place on Earth is just over a month away! If this is a "first visit", be sure to stop by City Hall on your way down Main Street, U.S.A. for a "First Visit" button - you never know what kind of pixie dust may follow! 

    I believe you are asking about the Disability Access Service (DAS). One of the things I love most about the Disney Parks is that there is a way for each and every Guest to feel and participate in the magic. DAS is offered at both the Disneyland Resort and the Walt Disney World Resort to help Guests who may find waiting in conventional queues a challenge due to a disability. When planning to use DAS, note that you can take advantage of both DAS Advance and same-day DAS benefits. Let's take a look at both!

    I'm so glad you reached out when you did as you are now able to pre-register for DAS Advance between 2 to 30 days of your visit ... so your window is just about here! Pre-registration is done virtually with a Cast Member over live video chat. Note that the Guest with the disability must be present for the chat. You will work with the Cast Member to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the standard DAS benefits of making return-time selections on the day of your visit. While you can register in-person at City Hall at Disneyland Park or the Chamber of Commerce at Disney California Adventure Park, this would not give you access to the two DAS Advance return times. You would just have access to the day-of benefits of DAS. 

    A few tips ahead of your pre-registration! 
    - Be sure each Guest in your party already has valid theme park admission for each of your park days and that those tickets are linked to your account.
    - If you have a multi-day visit planned, make sure each of your park days falls within the 2-30 day window before pre-registering. 
    - Take a look at the attractions that are eligible for DAS ahead of your chat so you can be at the ready with your requests. 
    When your park day arrives, the Disneyland Mobile App will be your best friend! You no longer have to go to Guest Relations in-person to secure return times - hooray! Within the app, you will not only see your two advance selections included in your plans, but you will be able to use the app to make rolling selections throughout the day. Return times can be made by any member of the DAS party, but the Guest requesting DAS must be present to redeem each one. While return times do not expire, you can only hold one at a time. To make the same-day selections, simply open your app and click the three-bar menu in the lower right-hand corner. You should then see a Disability Access Service (DAS) button. This will lead you into the self-selection tool and off you go! You will also be able to make changes to your selections this way. 

    Amy, I hope this was helpful in your planning! If I misunderstood your question or you have any follow up questions, feel free to reach back out to me directly

    Magic awaits!

thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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