• On Sep 5, 2021
    Ed from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hello. If I buy tickets and make a reservation and the park is shut down again, will I receive a refund?

    Hello Ed,

    Thanks for bringing your question to planDisney, where we like to share our own tips and experiences as a way to help you plan your Disney destination vacations. It's great to hear you're starting to plan your trip to the Disneyland Resort.

    It's helpful to know that theme park tickets for the Disneyland Resort are nonrefundable. It's also helpful to know that theme park tickets have expiration dates that offer a time period for their valid use. In the example of any multi-day tickets you would purchase today, the expiration date for a multi-day ticket would be January 12, 2023. (Once a multi-day ticket is used for admission, the ticket would need to be used within 13 days of the day it's first used.) 

    One more note about theme park tickets that's helpful to know is that the price paid for unused, expired theme park tickets typically can be applied to the purchase of new theme park tickets. 

    Ed, while I can't speak to any future theme park ticket policies or park operation situations, I can point out that the expiration dates for theme park tickets that were purchased before the previous park closure were modified and extended. Take a look at the "Modifications and Cancellations" information and you can get an idea of how those modifications were put in place.

    If you do have theme park reservations that you need to change, you can cancel the theme park reservations using the "My Theme Park Reservations" features in the Disneyland Resort account, and then make new theme park reservations. 

    I hope this information helped with your question, Ed, and if you have additional questions about theme park tickets, you can reach out to the Disneyland Resort Ticket Services team at (714) 781-4636.

    Ed, be sure to follow the Disney Parks Blog as a great way to keep up to date about all the new and exciting offerings coming to the Disneyland Resort. 

    Here's wishing you a wonderful and fun visit to the Disneyland Resort!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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