I buy tickets for friends and a want atatch this tickets in theirs disney accounts. Now their tickets is arratched in my account, so them didnt can use de app disneyworld to make plans to visit the theme parks and see the photos.

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Answer 1

Seja bem-vinda ao planDisney, Mary!

It is a pleasure to help a fellow Brazilian plan magical memories at the Walt Disney World Resort. You are a true Fairy Godmother for helping your friends buy park tickets. Let’s see if I can help you link them to their Disney accounts.

If your friends already have a Disney account, please sign in to My Disney Experience and visit My Family & Friends to confirm that your accounts are connected. If you do not see your friends on your Family & Friends list, send them an invitation to connect and instruct them to accept your invitation.

After confirming that your accounts are connected, you must sign in to your account again and visit Tickets, Passes, and Memory Maker. Find the tickets that belong to your friends, click Reassign ticket, and select one of your friends. You must assign each ticket to each person separately. You are also welcome to reassign tickets via the My Disney Experience app. Open the app on your mobile device, tap the three horizontal lines at the bottom of the screen, select Tickets and Passes, find the ticket you wish to reassign, and tap Reassign Ticket.

I hope this information is helpful, Mary. If you still have issues reassigning the tickets to your friends, please get in touch with the Walt Disney World Resort in Brazil at (11) 4700-2835, and Cast Members will be happy to assist you in Portuguese. If you have more questions, please visit planDisney in Portuguese, and we will be glad to answer your questions in our beautiful language!

Saudações mágicas,
Thiana

I buy tickets for friends and a want atatch this tickets in theirs disney accounts. Now their tickets is arratched in my account, so them didnt can use de app disneyworld to make plans to visit the theme parks and see the photos.

Meet the Panelist: Thiana, Brazil

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I buy tickets for friends and a want atatch this tickets in theirs disney accounts. Now their tickets is arratched in my account, so them didnt can use de app disneyworld to make plans to visit the theme parks and see the photos.”

Meet the Panelist: Thiana, Brazil

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I buy tickets for friends and a want atatch this tickets in theirs disney accounts. Now their tickets is arratched in my account, so them didnt can use de app disneyworld to make plans to visit the theme parks and see the photos.