• On Feb 24, 2016
    Michelle from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I buy a poncho at Disney will they replace it if it gets torn?

    Hi Michelle, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question.

    I’ll let you in on a little secret… Even though they’re more expensive than some other types of plastic ponchos that you can buy “off-property”, I always buy a new Disney Parks rain poncho when I visit Walt Disney World Resort. Why do I bother? Because, whenever it has gotten torn, I’ve been able to go to the nearest merchandise location and the Cast Member has replaced it for me, no questions asked! This is an especially good tip for people with wider heads/necks (like my husband), as the neck opening on these ponchos is somewhat narrow and prone to tearing. 

    Please remember that this is an unofficial policy. Like any other special perk at Walt Disney World Resort, is subject to change at any time and may not be offered at every merchandise location.

    Please don’t hesitate to come back and visit us if you have any other questions!

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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