Hi Michael!
You must be so excited that your visit to The Most Magical Place on Earth is just a few days away! Visiting
during the holidays is sure to bring lots of chEARful magic. And because you’re opting to purchase the
Individual Lightning Lane selections, you will be zipping right through the queues of up to two of the most highly demanded attractions a day!
Michael, although you have to be checked into your
Disney Resorts Collection hotel to utilize your Disney Genie+ Individual Lightning Lane selections, don’t panic. I recommend using the
Direct-To-Room Service by checking in online before your trip. This way, you will be all checked into your Disney Resorts Collection hotel and will be able to make your Individual Lightning Lane selection purchases at 7 AM!
To use the Direct-to-Room service, you will want to ensure your Disney Resorts Collection room reservation is linked to your My Disney Experience account. Then, open up your
My Disney Experience Mobile app, tap the three horizontal lines located on the bottom right corner, and then choose “Resort Hotel.” You should then see “Check-In Service,” and under that will be the option highlighted in blue: “Start Check-In Now.” You will want to select that option and finalize the steps to check-in online.
During this process, you can also choose how to be contacted once your room is ready. I like to opt to be contacted via text message because I always have my phone with me.
We can’t wait to welcome you to the magic, Michael! Have an enchanting visit.
Aena