Photo of Mickey Mouse in Halloween costume on Main Street at dusk
  • On Jul 29, 2023
    Bruna from Rio Grande do Sul Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I want to buy a Halloween costume to be shipped to my resort but I’m not sure when it’ll be delivered. I’d like to know for how long the resort will keep my package from its delivery date.

    Seja novamente bem-vinda ao planDisney, Bruna!

    Thank you for sending another great question our way. We are absolutely thrilled to continue to help you plan pixie-dusted memories for your upcoming Walt Disney World Resort adventure!

    As a fellow Brazilian, I also enjoy doing some online shopping and having orders shipped to my Disney Resorts Collection hotel prior to my arrival. I always place online orders 10-15 days before my check-in date to ensure they get to my Disney Resort hotel before my arrival date, but not too early. My personal experience is that resorts usually keep packages for Guests between 1 to 2 weeks. I recommend checking with the store you are buying your costume from what their shipping policies and options are to be sure your costume arrives on time.

    When you place your order online, include the complete mailing address of your Disney Resort hotel, add the word “Guest” before your name, include your arrival date, and, if possible, add your reservation number. Please note that a $6 per package handling fee will be charged for each package received on your behalf (fee subject to change without notice). Upon arriving for your Disney vacation, simply stop by Front Desk to retrieve your packages.

    I hope this information is helpful, Bruna. Come back to visit us if you have additional questions, and remember that planDisney is also available in Portuguese with tips and advice in our beautiful language!

    Saudações mágicas,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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