Seja novamente bem-vinda ao planDisney, Bruna!
Thank you for sending another great question our way. We are absolutely thrilled to continue to help you plan pixie-dusted memories for your upcoming
Walt Disney World Resort adventure!
As a fellow Brazilian, I also enjoy doing some online shopping and having orders shipped to my Disney Resorts Collection hotel prior to my arrival. I always place online orders 10-15 days before my check-in date to ensure they get to my Disney Resort hotel before my arrival date, but not too early. My personal experience is that resorts usually keep packages for Guests between 1 to 2 weeks. I recommend checking with the store you are buying your costume from what their shipping policies and options are to be sure your costume arrives on time.
When you place your order online, include the complete mailing address of your Disney Resort hotel, add the word “Guest” before your name, include your arrival date, and, if possible, add your reservation number. Please note that
a $6 per package handling fee will be charged for each package received on your behalf (fee subject to change without notice). Upon arriving for your Disney vacation, simply stop by Front Desk to retrieve your packages.
I hope this information is helpful, Bruna. Come back to visit us if you have additional questions, and remember that
planDisney is also available in Portuguese with tips and advice in our beautiful language!
Saudações mágicas,
Thiana