• On Jan 14, 2022
    Dawn from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I built a lightsaber at Savi’s about 4 weeks ago. Starting yesterday I could not get it to turn on. I took it apart and put it back together and it still did not work. it’s not lighting up or making noise. what can i do to fix this??

    Hello Dawn!

    I know that you must love your Savi's Workshop - Handbuilt Lightsaber! Unfortunately, it seems that you do not have a droid to return your Lightsaber to functionality again! As a lightsaber padawan, I have a few areas to look at.

    The first would be to change the batteries in your Lightsaber. Each Savi's Workshop Lightsaber has 3 AAA batteries in the hilt. I have detailed how to change the batteries in a Savi's Workshop Lightsaber for a Guest, which you can follow. Typically, if the Lightsaber does not make a sound or light up, the batteries could be the cause. The second thing that I would check is to remove the Kyber Crystal and reinsert it. The Kyber Crystal is located below the Lightsaber switch. The third area is to remove the lightsaber blade itself and reinstall it.

    If these three things don't make your Lightsaber spark back to life, then you can contact the Walt Disney World Online Merchandise Guest Support Center at 1-877-560-6477 (9:00 am to 5:00 pm Eastern Standard Time from Monday to Friday) or by email at merchandise.guest.services@disneyparks.com.

    May the Force be with you in your galactic quest to restore your Lightsaber to its former glory!

    Marc L.

thumbnail image for Marc

Meet the Panelist: Marc, New York

I am a single Father to one incredible boy.  I would love nothing more than to provide people with Disney vacation planning that will enable them to have a new experience or make their Disney vacation just a little more magical! Learn More About Marc

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.