Hi there, Luciano!
Welcome to planDisney. It looks like you are planning a trip to Disneyland Resort next month! September is a great time of year to visit "The Happiest Place on Earth!"
Halloween Time begins on August 23, 2024, and continues through October 31, 2024. Make sure to try some of the spooktacular treats and ride the attractions with Halloween overlays, including Haunted Mansion Holiday and Guardians of the Galaxy - Monsters After Dark!
I am sorry your brother is having problems activating his
MyDisney account! I always check my spam folder first because the emails sometimes end up in there. He can also try using a different email address to set up his MyDisney account. I have a few different email addresses, and one of my email accounts seems to block incoming emails more often than the others. He can also call the Disneyland
"App & Online Support" line for additional assistance.
Your brother should be able to download the
Disneyland mobile app once his MyDisney account is created. He can then link his theme park tickets to the app by clicking the three bars at the bottom of the app and selecting "My Tickets and Passes." Choose the blue "+" symbol to add his tickets. Once the tickets are added, he can use his app to enter the theme parks. The app also has other helpful tools, including park maps, wait times, entertainment schedules, and more. He can also
mobile order food from select Quick Service Restaurants on the app! My favorite dining locations that usually accept mobile orders include
Jolly Holiday Bakery Cafe,
Flo's V8 Cafe, and
Cafe Daisy.
Luciano, I wish I had a quick fix to get your brother's MyDisney account set up. I hope one of these suggestions works for him!
Magic Happens!
Jen