Toy Story Mania
  • On Mar 18, 2023
    Jenn from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My brother is a Florida resident and an annual pass holder. He bought park tickets for my children but we cannot link their tickets to my account so that I can make reservations, etc.

    Hi Jenn, thanks for bringing your question to planDisney!

    How kind of your brother to purchase Florida Resident tickets for your children. I’d say that earns him “HERO” status in my opinion! 

    To link tickets in your My Disney Experience mobile app, click on the three horizontal lines in the bottom right of your app and select the tile labeled “Tickets and Passes.” Click on the + in the top right and select “Link Tickets & Passes.” This page will allow you to link tickets by scanning the barcode on the ticket, tapping the ticket to your phone, or typing in the ID number located on your ticket. Once the tickets are linked, you can reassign them to your children. If you are having difficulty with this step, I recommend speaking with a Cast Member at the number listed under “Existing Tickets.” Your brother may be the one who will need to call as they may ask for the ticket order confirmation number as well as Florida residency information. 

    Don’t forget that in order to activate the tickets, your brother will need to be present with his proof of Florida residency available. This can be done at Guest Relations outside of any theme park. Several of my fellow panelists have shared that ticket activation can also be completed at Guest Services in Disney Springs with a much shorter wait. 

    I hope this was helpful, Jenn! Please visit me again at planDisney if you have any future planning questions!

    Kaitlin
thumbnail image for Kaitlin

Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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