Hi, Giselle! Welcome to
planDisney!
I see you are soon arriving at the
Most Magical Place on Earth. I am very excited for you and your family!
Regarding your question, there are different ways to give you control over your family's
theme park tickets. Remember that tickets can only be reassigned if they haven't been used yet.
The first option is to reassign the ticket to another person on your
Family & Friends list. You will visit the
My Reservations section of
My Disney Experience, find the tickets you want to reassign, and click on the “Reassign Ticket” link to the right of the tickets.
If your brother lives nearby and has already linked the tickets to his My Disney Experience Mobile App, then you can transfer the tickets to your account by pressing on the hamburger icon on the bottom right-hand corner of the screen. Press the "Tickets and Passes" button. Then you will see a page with two tiles at the top. Press the one that says, "Link Tickets & Passes." You will have two options to link tickets to your My Disney Experience App:
1. Enter the ticket ID number (it will be the number underneath the barcode of the ticket)
2. "Or scan a barcode" (you will scan the barcode on your brother's phone)
I like option #2 the best because it is the fastest. However, you can also enter the ticket ID number too!
Giselle, if none of these options worked for you, feel free to
call the number on this webpage. The helpful Cast Members can help you with your question. Also, Giselle, did you know that there is a
planDisney webpage for help in Spanish? Just wanted to share that with you in case you are interested!
I hope this information is helpful to you, Giselle. I wish you the most magical vacation with your family.
Your Pal,
Alejandra