• On Oct 11, 2020
    Mary from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Me and my boyfriend purchased a 3 time southern california park pass for his birthday earlier this year. We were only able to go once in February before getting shutdown by covid. Can we get a refund? Or possibly transfer the tickets to Disney World?

    Hey Mary

    Welcome to planDisney!

    It looks like you live in Sunny Southern California just like me! The weather is incredible here and we are so lucky to live so close to the Happiest Place on Earth! The So Cal Resident Ticket is such an amazing deal and such a great way to enjoy multiple visits to both Disneyland Park and Disney California Adventure Park. Whenever this special deal comes around, I make sure to let all of my friends and family know.

    At this time, the Disneyland Resort is not offering refunds or exchanges for tickets to the Walt Disney World Resort. Instead they are providing guests with So Cal Resident Tickets with a very generous extension to their tickets. The expiration date has been extended to December 16, 2021. They may be used on non consecutive days and have the following blockout days: November 21-28, 2020; December 19, 2020 to January 10, 2021; March 26, 2021 to April 11, 2021; July 4, 2021; November 20-27, 2021.

    Well Mary, I know this isn't the answer you were hoping for but I hope that the extension of your tickets provides you with plenty of time to enjoy the parks soon enough. 

    Remember, always believe in the Magic!

thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.