• On Sep 6, 2021
    Cailyn from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! My boyfriend purchased tickets for us and our two friends to go to Magic Kingdom in October. Unfortunately one of our friends is no longer able to make it. Can we reassign the ticket to someone else and use that ticket at a later date?

    Hello and welcome to planDisney, Cailyn. I'm so glad you've stopped by planDisney with your question. 

    It's unfortunate that your friend won't be able to visit the Most Magical Place on Earth with you, Cailyn, but I am certain you all will still have a wonderful visit. I think you'll be happy to know that in most cases, you are able to reassign an unused Walt Disney World Theme Park ticket to someone else. 

    Here's how to do it:
    • The person with the ticket needs to log in to their MyDisneyExperience account. I like to use the MyDisneyExperience mobile app to do this because I feel like it's more user-friendly but you can also do it on a computer as well. 
    • Find and select the "Tickets and Passes" option.
    • Scroll through the tickets linked to their account until they find the one to be reassigned. Then select the option to"Reassign Ticket".
    • This will pull up all of the people that they are connected to via the Family & Friends list and they can select the person they would like to reassign the tickets to. 
    • If all goes well you should see a confirmation and then the switch is reflected immediately on each person's MyDisneyExperience account. 
    It's a pretty simple process and I don't think you'll have any trouble. In case you do, I'm going to give you the number to the existing tickets support line just in case. You can call 407-566-4985 starting around 7:00 a.m. and they should be able to help you out. 

    I hope this helps get your tickets all straightened out Cailyn. If you have any other questions about this or anything else before your trip, please feel free to stop back by and ask me. I'm happy to help! 

    Have fun and happy planning! 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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