mom and son on Kilimanjaro Safari
  • On Dec 14, 2019
    Maria from San Jose Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bougth tickets on my disney experience app but they only gave me my confirmation number, how do I get my ticket numbers to link them and get my fast pass?

    Hi, Maria!  Thanks for bringing your question to the Disney Parks Moms Panel.

    It looks like your visit to the Walt Disney World Resort is less than a month away.  You must be getting so excited!  I'm glad to hEAR that you are planning to make your FastPass+ selections in advance.  FastPass+ is a great way to get the most out of your time in the Walt Disney World theme parks.  Guests staying at a Walt Disney World Resort Hotel may begin making their FastPass+ selections 60 days prior to check-in.  Guests staying elsewhere can choose FastPass+ 30 days in advance.  It looks like you are now within that window for your upcoming trip, so let's get you ready to book those FastPass+ experiences.

    In order to make your FastPass+ selections, each member of your party will need to have a valid theme park ticket linked to your My Disney Experience account.  If you have a confirmation number for your ticket purchase, this should be all you need.  Simply open your My Disney Experience mobile app and tap the menu icon (it looks like three horizontal lines) in the bottom, right corner of the screen.  From here, click on "Tickets and Passes," then tap the plus sign in the top, right corner of your screen.  Next, click on "Link Tickets & Passes."  You will then be able to enter the confirmation number or ID code from your ticket purchase.  If you have a confirmation email with a bar code, you could also scan this to link your tickets.

    If you run into any problems with linking your theme park tickets to your My Disney Experience account, feel free to contact the Help Center for further assistance.  The Help Center Cast Members should be able to sort everything out for you faster than you can say, "Bibbidi Bobbidi Boo!"

    Have a magical day!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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