¡Hola, Alejandra! Welcome to
planDisney, the place to go for answers to your most pressing Disney vacation planning questions. I'm always delighted to help my fellow Mexican Guests plan wonderful vacations to the Most Magical Place on Earth!
Oh bother! I'm so sorry to hear that you've been having technical issues when trying to book your Theme Park reservations for Disney's Animal Kingdom Theme Park. I've found that this is usually due to problems with my software, but don't worry! This is generally very easy to fix. If this is the case for you, I would encourage you to clear your laptop or desktop computer's cache first, and then see if that works for you.
If you're still having issues with the webpage, I would suggest switching over to a new web browser. I personally like using Google Chrome and Safari, but you could pick the one you're most comfortable with! In fact, the Walt Disney World Resort website has a
list of recommended browsers for you to choose from in order for the website to load properly.
Finally, Alejandra, you could always speak to a friendly Cast Member by opening your My Disney Experience mobile app and clicking on the Chat icon,
or by simply calling +1 (407) 827-7144. Whatever the problem is, the wonderful Cast Member you speak to will most likely be able to fix it for you and get you on your way to the magic! However, please don't hesitate to come back here if you have any other questions in English
or in Spanish. We're always available and happy to help!
See you real soon,
Ana Paula