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  • On Oct 22, 2019
    Brittney from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bought a vacation pass through a travel agency how can I look up my tickets so I can add to them?

    Greetings, Brittney! 

    How exciting! It seems you have ordered a Disneyland Resort Vacation Package through your travel agent. And now you can look forward to a visit to the Happiest Place on Earth! I recommend contacting your travel agent to find out what theme park ticket delivery mechanism the travel agency has put in place for you. The typical delivery method for hotel-plus-tickets Vacation Packages is to have Disney eTickets waiting for you when you arrive at your hotel. If that happens to be the case for you, you will be able to scan your tickets into the Disneyland app the moment you receive them. You’ll then be able to use either the eTicket printout or your mobile device to scan your eTicket at the theme park turnstile. The Cast Member at the turnstile will print out your regular tickets and your eTicket in the Disneyland app will automatically be updated to reflect that your regular ticket has been issued.

    Tony’s Tip: If you are staying at a Disneyland Resort Hotel and would like to enjoy Extra Magic Hour early admission that first day, or if your theme park tickets include one Magic Morning early admission and one is scheduled that day in Disneyland Park, you are welcome to pick up your tickets from your hotel at any time that morning. Even if it is before the normal check-in time for the hotel, your park tickets should be available for pickup. Contact your travel agent or hotel for details.

    With your tickets scanned into the Disneyland app, you’ll also be able to take advantage of Disney MaxPass. Whether your tickets already come with MaxPass for the duration of your visit, or if you purchase MaxPass on a day-by-day basis within the app, you may begin making Disney FASTPASS selections each park day after you have activated your tickets for the day at the park entrance. And to keep those vacation memories forever, be sure to take advantage of Disney PhotoPass. Disney MaxPass includes unlimited downloads of all your photos for each day MaxPass is active on your ticket.

    Please stop by the Disney Parks Moms Panel with any additional questions you may have, Brittney. Have a magical time!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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