Mobile Ordering
  • On Apr 13, 2025
    Myra from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i bought a vacation package online, how can I access the theme park tickets?

    Hello there, Myra!

    Welcome to planDisney. Hooray! You’re going to Walt Disney World Resort and very soon too. You must be getting so excited with all the big plans you have, I’m sure of it. Since you are visiting during the spring, my tip for you today is to soak in all the beauty of the EPCOT International Flower & Garden Festival. It is truly so beautiful and delicious, might I add. The Garden Graze is one of my favorite festival activities to partake in because not only am I a foodie, but I love it when the food is plant-based too.

    Now, you should be able to access and see your theme park tickets in your My Disney Experience account once you have entered your confirmation number into your account. If you haven’t already done so, go ahead and sign into your My Disney Experience account and select ‘My Plans.’ Click on the circular icon that looks like a tent. It’s a hotel, and you should see a blue box that says ‘Link a Reservation.’ Follow the prompts, type in your confirmation number and the last name on the reservation, and click next. With a little behind-the-scenes magic, all of your information should then be linked to your My Disney Experience account.

    After that, you should be able to see your theme park tickets listed under the ‘My Tickets & Passes’ section online or on the My Disney Experience mobile app. Since you will be in the theme parks in just a few short days, I recommend taking the next couple of days to familiarize yourself with the mobile app. Trust me; this app will become your best friend while you’re visiting. You’ll be able to check current wait times, mobile order, and even use the map feature for directions if you need help getting from one attraction to the next. It’s truly magic at your fingertips!

    Myra, I hope this helps get you geared up and ready to visit. If you find that you are still struggling to access your tickets, I recommend calling the Walt Disney World tickets line for additional assistance. A Cast Member there will be more than happy to help get things practically perfect in every way for you!

    Have a fantastic trip!

    Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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