• On Feb 7, 2021
    Ashley from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought two 1-day passes last year and have been unable to use them due to the pandemic. The tickets expire on December 30, 2021. I know it is early in the year, but what will happen if we are still unable to use them because of the pandemic?

    Thanks for taking the time to stop by planDisney with your question for us, Ashley.

    I’m sorry to hear that you were not able to use the previously purchased 1-day tickets at Disneyland Resort due to the pandemic. Like you, my family and I had to postpone a few Disney trips as well. I’m eagerly waiting for the theme parks to safely reopen; during these difficult times, we all can use some Disney magic!

    Be sure to stay tuned to Disneyland Resort website and Disney Parks Blog for the latest updates and official Disney news. Information regarding reopening of Disneyland Resort theme parks and hotels will be announced there. 

    “Hakuna Matata” even if you’re unable to make it to Disneyland Resort prior to the ticket expiration date. According to Disney’s eTicket Terms and Conditions, unless otherwise stated, the amount you paid for your wholly unused, expired Disneyland Resort theme park ticket (except for Special Event ticket) can be applied towards the purchase of new theme park admission ticket at the current price. The new ticket price just needs to be equal to or greater than the amount paid for the original ticket. When you’re ready to visit once the Disneyland Resort theme parks reopen, simply head to a Main Entrance ticket booth and a Cast Member will assist you in applying your eligible ticket amount towards a new ticket purchase. 

    If your plans do change entirely and you’d like to discuss alternative options, please contact Ticket Services at (714) 781-4636 and a Cast Member will gladly provide assistance and answer any further questions. 

    I truly do hope you’ll be able to venture to the Happiest Place on Earth soon. If you have further questions, please visit us again at planDisney. We are all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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