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  • On May 30, 2021
    Nolwen from CA Asked

    I bought 2 two day park hopper tickets but when I went to make a reservation it said it was unable to. How do I proceed?

    Hi Nolwen,

    What I love most about park hopping between the Disneyland Resort theme parks is that I feel I experience the best of all the magic. I get to enjoy my favorite moments in the same day. For example, I can start my morning with a thrilling launch from Space Mountain at Disneyland Park, and end my evening with a relaxing recap at Carthay Circle Lounge at Disney California Adventure Park. Getting to experience the best of all the magic is one of the reasons I always recommend a Park Hopper ticket.

    Nolwen, I'm happy to see you purchased Park Hopper tickets for yourself, though I'm sorry to hear you were not able to make theme park reservations as you expected.

    My thinking is that there's a key question to ask for why you were not able to make a reservation with the reservation system. Are there theme park reservations available for the dates you want to visit?

    If you take a look at the Theme Park Reservation Availability calendar, you can see which theme parks have reservations available. When you make a theme park reservation, you're making a reservation for the park you wish to begin your day visiting. The calendar will show you if both parks have reservations, or if only one of the parks has reservations, or if neither park has reservations available.

    My suggestion, Nolwen, is to take a look at making theme park reservations based on availability for dates you might wish to visit.   

    If you feel you need additional assistance, you can try to chat with Disneyland Resort Cast Members using the "Chat with Us" feature in the Disneyland Resort mobile app. You can also try to call the Disneyland Resort Ticket team at (714) 781-4636.

    Nolwen, I hope these tips are helpful to you. We look forward to helping you again if you have additional questions.

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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