Touch of Disney Couple with masks
  • On Feb 5, 2022
    Maya from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I had just bought tickets about a week ago for my boyfriend and I, but we are now unable to go because my boyfriend's military schedule changed last minute. Can I reschedule for another day and apply the amount I paid for the new tickets?

    Hi there, Maya! Welcome to planDisney, where our goal is to help our fellow Guests plan magical Disney vacations.

    I'm so excited to read that you and your boyfriend are planning on visiting the Disneyland Resort very, very soon. There are very few places on this planet that are more romantic than the Happiest Place on Earth. Actually, it's a well-known fact that Walt Disney himself loved to spend his afternoons at Disneyland Park with Lillian, his wife. And even though it's always sad to postpone plans, you and your boyfriend still have another trip to look forward to, so let's get to it!

    Maya, Disney's eTicket Terms & Conditions state that the amount paid for any wholly unused and expired Disneyland Resort theme park tickets may be applied towards the purchase of new theme park admission tickets as long as the new ticket price is equal to or greater than the amount that was paid for the original tickets. If you decide to go with this option, you will need to speak to a friendly Cast Member at (714) 781-4636 to get it all set up for you.

    Aside from that, you do have another option. If your theme park tickets haven't expired yet, you can change your theme park reservation dates by yourself through your Disneyland Resort account. In order for you to get this done, you'll need to cancel your current theme park reservations first. Once you've done this, you'll be able to make new reservations for dates that work out better for you. That being said, I suggest that you check the Theme Park Reservation Availability Calendar in order to avoid any hiccups!

    Maya, if you have any other questions, you know where to find us. 

    Happy Valentine's Week!

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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