Hello, Daranee!
Welcome to planDisney! We are DELIGHTED you stopped by, and we are very excited to answer your question regarding your Disneyland Theme Park Tickets!
In order to upgrade your Disneyland Theme Park Tickets to a different tier, you must do this in person at a Disneyland Ticket Booth once you arrive at the Disneyland Resort. Unfortunately, you are not able to make this change over the phone or in your My Disneyland Account.
We know the wait time to talk to a Cast Member the past few weeks have been extremely long. HOWEVER, I have some MAGICAL news for you! I am very happy to inform you that when I call the Disneyland Resort Ticket Center in the evening, I have only waited a few minutes! WOO HOO! (NOTE: I have found that calling in the morning or afternoon will definitely increase your wait time.) If you do have additional questions, the number to call and speak to a very helpful Cast Member is 714-781-4636.
I hope this helps you in your planning process! As more and more TIGGER-ific information is shared about the
phased reopening of the Disneyland Resort, I would highly recommend following Disneyland on all of its social media channels and subscribing to
The Disney Parks Blog for the most up-to-date Disney information!
If you have other questions, please do not hesitate to ask! We are here to help in any way!
Have a MAGICAL day!
Wes