Disneyland Sleeping Beauties Castle 60th
  • On May 28, 2021
    Krista from CA Asked

    I just bought tickets for 7/24 & 7/25. I thought I needed to make a reservation, but I am getting a message that says "Unable to make a theme park reservation" and the ticket says "This ticket has reached its theme park res limit"

    Hi Krista,

    Thanks for stopping in to see us here at planDisney!

    It's exciting to hear you're planning a visit to the Disneyland Resort. I can imagine you're so looking forward to all the magic that awaits you. 

    If you just bought theme park tickets through the Theme Park Tickets & Reservations page, then you very likely used the new and more convenient process that lets you both purchase your theme park tickets and make your theme park reservations all in the same step.

    Before this new all-in-the-same-step process was introduced around May 17, you would have had to purchase theme park tickets first and then separately make theme park reservations. The new approach makes it easier and lets you make your theme park reservations at the same time you buy your theme park tickets.

    My suggestion is to take a look at your "My Theme Park Reservations" page to see if your theme park reservations are displayed for you. You should see your reservations and their details listed for you. You should also be able to see your reservations in your Disneyland Resort mobile app. You can also check to see that you received an email confirmation. 

    If, for some reason, you're not seeing your theme park reservations display for you, my next best suggestion is to reach out to the Disneyland Resort by calling the Tickets team at (714) 781-4636, or by contacting the Website Support team at (714) 520-6222. You can also try reaching out using the "Chat with Us" feature in the Disneyland Resort mobile app.

    Krista, here's wishing you all the fun with your visit to Disneyland Park and Disney California Adventure Park.

    And here's wishing you lots of Disney magic in your day today!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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