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  • On Apr 8, 2022
    Roberta from CA Asked

    I bought tickets for my son and I. My tickets are for May 4 through 7. My sons are for May 5 through 7. I can't find them. How can I access them?

    Greetings, and welcome to planDisney, Roberta!

    Your visit to The Happiest Place on Earth is just around the river bend - you'll be in time to enjoy the delightful nighttime spectaculars to grace the skies and line the streets of Main Street, U.S.A. with Disneyland Forever and the Main Street Electrical Parade at Disneyland Park and the World of Color at Disney California Adventure Park, how exciting!

    Roberta, your Disneyland Resort theme park tickets might be in a few places. The theme park ticket confirmation email might be in your email Inbox or the Spam Folder, the PDF might even be in your downloads on your computer, or the tickets may have been linked to your My Disneyland planning area in your Disney account. If you try all these locations and you still cannot find your Disneyland Resort theme park tickets please contact Disneyland Resort - Tickets for assistance.

    As soon as your Disneyland Resort theme park ticket matter is resolved, please ensure you have linked your theme park tickets to your Disney account by accessing your My Disneyland planning area to select Ticket and Reservation Details to then enter the theme park ticket ID numbers one at a time. You can also use the Disneyland Mobile App to link your tickets by tapping the 3 stacked lines on the Home Page to lead you to your Welcome page. From there please select Tickets and Passes where you will have the option to either scan the barcode or enter the ticket ID numbers manually, one at a time.

    Once your theme park tickets are linked to your account please ensure you have made your Disneyland Resort - Theme Park Reservations as this is the process of entering the theme parks at this time.

    Tips:
    Download the Disneyland Mobile App to manage your plans before and during your visit. Update the Payment Method via My Profile on your Welcome page to facilitate vacation essential app transactions such as Mobile Food & Beverage Ordering and adding the Disney Genie+ service once you enter a theme park - this service will save you time waiting in lines for attractions that offer the Lightning Lane entrance, plus, you'll enjoy unlimited digital downloads with Disney PhotoPass Service attraction photos including Magic Shots from your day.

    Roberta, I hope this information is helpful, it was my pleasure assisting you and I wish you the happiest visit to Disneyland Resort, thank you so much!

    See ya real soon!

    Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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