Touch of Disney Couple with masks
  • On Apr 16, 2021
    Lucia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought tickets and it shows that both parks are available when we check theme park reservation availability, but when im trying to make my reservation it doesn't show both parks being available and im quite confused on what to do now?

    Greetings Lucia, and welcome to planDisney!

    You must be so excited to have secured tickets for your return to the magic. I can’t believe we’re only days away from the historic reopening of the Disneyland Resort theme parks. Be sure to tune in to Thursday night’s special to experience the magic from home.

    If your preferred theme park was sold out on the day you are looking to visit, you have several options. First, keep checking! Guests change their plans all the time, and you never know when you might be lucky enough to catch someone’s cancelation. Also, if your dates are flexible, consider venturing to the theme parks on a day when the park you most want to visit is still accepting reservations. The availability calendar shows plenty of reservations left in May for Disney California Adventure Park and in June for both theme parks.

    Finally, let’s say you truly want to visit Disneyland Park, but can only make a reservation at Disney California Adventure Park. Make a reservation at Disney California Adventure Park, but also upgrade your ticket to include the Park Hopper option and then you’ll be able to bibbidi bobbidi bounce over to Disneyland Park after 1:00 PM. You’ll still have plenty of time that afternoon to journey to a galaxy far, far away and more! To make your ticket eligible for Park Hopping, stop by Guest Relations upon arrival or call (714) 781-4636, and a friendly Cast Member will assist you.

    I hope this is helpful, and you are able to continue with preparations to enjoy the theme parks of Disneyland Resort once again. Before you board your carriage and head off to the ball, be sure your glass slippers fit snugly, you have the latest version of the Disneyland Mobile App, and you’re familiar with updated health and safety protocols. Thanks for stopping by planDisney, and have a magical day!

thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.