Hi, Michelle! Welcome to the Disney Parks Moms Panel and thanks so much for stopping by with your question! I am so sorry you have a difficult time getting your Disney Theme Park Tickets linked. Let's see if we can get you set up for all of the magic that awaits you!
If you have access to a computer, hop on and sign in to your My Disney Experience account. If you have not yet set one up, now is the perfect time to register! My Disney Experience is basically the home for all of your pixie-dusted plans. It can store information regarding your Walt Disney World Resort hotel stay, tickets, dining reservations, FastPass+ selections, and Disney PhotoPass pictures. The
special Link page will help you connect your tickets and any other plans. To link them, press the
Select button under Tickets. Sam's Club should have provided you with either a Ticket Order Number or Confirmation Number. Plug that in as the requested ID Number. The system will then have you assign a guest to each ticket. Once complete, you will be all set! If you still have issues with connecting your tickets, the best thing to do is give the
Existing Tickets phone line a call and a Cast Member will be happy to assist you.
Michelle, with your tickets linked to your My Disney Experience account, you will be able to make FastPass+ selections before your trip begins. If you are staying at a Walt Disney World Resort hotel, you can make these 60 days in advance of check-in at the resort. If you are staying off-property, then you will make FastPass+ selections 30 days in advance of each day you plan to visit one of the theme parks. You can make up to three FastPass+ for a single park each day, so be sure to hop online and make those as soon as you are able!
I hope this information helps you! Please let us know if you have any other questions!
Brandy