Family Walking at Park
  • On Jan 12, 2023
    Annalynne from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 4 tickets, I received it as etickets, each on my family's name, but when I scan it to the disney app, it all shows under my name only? Is that going to be a problem? Should I phone disney for that? Thank you.

    Hey there, Annalynne, and welcome to planDisney! How exciting that you and your family have a trip to the Disneyland Resort coming up in just a few short months! 

    Regarding your tickets - you are all set! You can assign whatever names you would like to tickets on your end, that will not impact who is able to enter the parks. The first time you use your tickets at the entrance turnstiles, the Cast Member will scan each ticket and take pictures of the person associated with that ticket, which is what will be used each time you scan tickets for the rest of your visit. 

    It sounds like you are approaching it the same way I do. On our family trips, I'm typically the official "holder of the tickets" and add each family member's ticket to my Disneyland Mobile App. When we enter a park, then I just scan all our tickets at once. Though just keep in mind that each person needs their assigned ticket to enter the park, so if your group might split up, then you could take screenshots on your phone of each ticket and send them to the appropriate person, or they could add them to the Disneyland Mobile App on their own phone.

    Have you already made your park reservations? If you purchased Park Hopper tickets and haven't already seen the news, you'll be able to switch parks as early as 11 a.m. PT by the time of your visit!

    You'll be visiting the Disneyland Resort at such a great time. The Disney100 celebration will be in full swing, and Mickey's Toontown will be open (along with the new Mickey & Minnie's Runaway Railway attraction). If you're a planner like me and would like some inspiration on some can't-miss attractions and experiences, then it's never too early to get started with the Disney Genie service found on the Disneyland Mobile App! It will ask you some preference questions and give you suggestions based on what your family wants to do during your visit.

    Thank you so much for your question, Annalynne! If you think of any follow-up questions, please feel free to write me back directly.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.