mom and son on Kilimanjaro Safari
  • On Jun 3, 2019
    Jovita from AB Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    we bought our tickets online, I received the email confirmation ticket no. I tried to link this no to my profile so I can get a fast pass but it doesn't allow me. What do I need to do to get a fast pass?

    Hi Jovita! 

    It's so exciting to hear it's time for you to make your FastPass+ selections! Your Walt Disney World Resort is a few short weeks away!

    Sometimes Stitch gets a bit excited when he knows Guests are coming to visit him and creates a bit of havoc with their My Disney Experience accounts. However, there is a team of amazing Cast Members who are experts at helping Guests! Call My Disney Experience, MagicBands and FastPass+ at (407) 939-4357. A Cast Member will review your account and assist you with your tickets to ensure they are linked so you can make your FastPass+ selections.

    You are visiting Walt Disney World Resort at such a fun time of year. Enjoy every magical moment!

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation.

thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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