• On Mar 20, 2019
    Larry from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets online with a credit card, the bank email me and said my card may have been compromised and will expire in 10 days. They did send me my new credit card. I did talk with disney and they told me to take my old card for validation. True?

    Hi Larry!

    I am so sorry you were the victim of credit card fraud and am hoping it was caught before any damage was done.  I have gone through this a couple of times with my Disney Chase Visa credit card and they were quick to catch any suspicious activity before any fraud was committed.

    What Disney told you is correct.  In your ticket purchase confirmation email, it should state that you need to bring photo identification as well as the form of payment used to purchase the tickets online.  In my experience, I have never been asked for the original form of payment, but it doesn't hurt to bring it along just to pick up your tickets especially since it's something Disney is asking for.  Since the credit card is no longer valid, you can dispose of it however you'd like if you have no other uses for it.

    Please stop back by if you have any additional questions for us. 

    Have a magical day!
thumbnail image for Leslie

Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.