• On Oct 24, 2022
    Jeanette from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 2 tickets and did not use them. How's do I get them to use before the end of the year?

    Hi Jeanette!

    Thank you for sending your Disneyland Resort vacation planning question to us hEAR at planDisney! It's my pleasure to help a fellow Texan today.

    I sadly don't have the proper magic mirror to peek inside your My Disneyland Account to see your purchase history. But I'm happy to share that Theme Park Admission Tickets are usually valid for about a yEAR, so if you bought your passes somewhat recently, then all you should need to do is make a brand new Park Pass Reservation for your rescheduled Disney dates and you'll be good to go!

    It sounds like you may not be able to see your tickets in your My Disneyland Account or Disneyland Mobile App anymore. That sometimes happens when passes have expired. While the use-by dates may have come and gone, the amount of what you paid for your unused tickets is safe and can be applied toward the purchase of a future admission of equal or greater value. To do this you'll need to call the Disneyland Resort Ticketing helpline at (714) 781-4636. These friendly Cast Members can explain all of your options, including how to add add-ons you may not have had originally, like the Park Hopper or the brand-new Disney Genie+ Service.

    Pro Tip: Be sure to make this call as soon as you can as Park Pass Reservations tend to fill up quickly during the busiest time of chEAR, I mean yEAR!

    I hope that this helped to clEAR your question up and better plan your upcoming Disneyland days, Jeanette! Be sure to follow the official planDisney Panel Instagram account where we're sharing all kinds of tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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