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  • On Jan 21, 2022
    Thomas from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets in March 2020 and was unable to use them due to Covid. How do I use them now? I don't see any reference to them in my Disney App.

    Welcome to planDisney Thomas!

    I am sorry you had to cancel your 2020 Walt Disney World vacation, but now you have something to look forward to with your upcoming trip!

    Hakuna Matata, no worries! Your Theme Park Tickets are still linked to you. To reassign them to your new travel dates, call a friendly Cast Member at (407)934-7639. They can look up your tickets and link them to your new travel dates. Any change in travel dates or ticket types may result in a price change, so have your credit card handy in the event you have a balance due. 

    Once you have your tickets rebooked with your new dates, you will want to make your Theme Park Reservations. If you have the Park Hopper option on your tickets, you only need to reserve for your first park of the day. After 2pm, hop away without reservations! Speaking of reservations, don't forget to make Dining Reservations. These can be made 60 days in advance. May I suggest Via Napoli in EPCOT. Their pizza is out of this world! 

    I hope this vacation is the most magical ever!
    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
 Learn More About Cathy

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Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

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