Coco with Mickey's Philarmagic
  • On Jun 13, 2022
    Narciso from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets last summer and we had to cancel due to covid....I never received a refund, can we use them. We plan to be there next week.

    Hello, Narciso!

    Yes! If your tickets from last year are wholly unused, they should be OK to use for future visits to the Disneyland Resort. You will want to visit the "My Theme Park Reservations" page to book new reservations. As long as your tickets are still valid, you should be able to make reservations there. If your theme park tickets happen to have expired, you will first need to upgrade to current tickets of equal or greater value. You can check the original ticket expiration information in your ticket purchase confirmation email. Valid tickets linked to your account will show up in the “Tickets and Passes” screen of the Disneyland mobile app. And theme park reservations may be seen on the “Future Plans” screen.

    Tony’s Tip: To upgrade tickets, take your purchase confirmation information, the original form of payment, and photo ID to a main entrance ticket booth. If you are away from Southern California, you may try to contact a Cast Member on the Tickets phone line or via the chat feature in the Disneyland mobile app

    Narciso, if you’re hungry during your visit to the Disneyland Resort, there is plenty of good food to enjoy. For a limited time, Paradise Garden Grill has a sample of various BBQ flavors from various American cities. My family tried their “Family Picnic Platter” and absolutely loved it!

    I hope you have a magical time, Narciso!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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